Loyalty brings success at Waterstone's

Loyalty cards have become part and parcel of everyday life and are an increasingly important tool for businesses looking to reward customers who remain loyal to their brand.

However, for the system to run smoothly, there is a great deal of work going on behind the scenes from the moment the customer completes the application form to when they use their reward points and the savings they bring.

Waterstone's Case Study: Read More

Your experience of Preview will probably be based on our document scanning and data capture capabilities. In fact, we have now created the largest document scanning operation in the UK and use this capacity across a huge range of industries.

However, in addition to this, we have also developed a key partnership with an offshore managed services company which means that we can extend the cost savings on many ‘back office’ processes. When combined with Preview’s ability to digitise paper, this provides what is probably the most powerful range of managed services available in the UK market.

Outsourced Managed Services: Read More

With the large volumes of documentation that the NHS handles on a daily basis, a document management system which offers the ability to organise this is going to be of great importance. As part of this process, the benefits that individual NHS Trusts can accrue from a programme of document scanning and indexing can also be immense, both in terms of time saving and efficiency.

These benefits were some of the points that Preview looked to highlight in their “Document Management Healthcheck” presentation at the ASSIST event (Association of Informatics Professionals in Health and Social Care) this month. It also gave the opportunity to highlight some of the work that Preview has been carrying out at a number of NHS Trusts such as Leeds Mental Health.

Security is Paramount

It seems that hardly a month goes by without yet another security breach coming to light where confidential information has gone missing from a large contractor or government agency. This time the personal details of thousands of prison staff have been misplaced, and once again the spotlight is very much on all companies that have to deal with confidential information and how they do that safely.

And that includes Preview.

We deal with confidential information on a daily basis. While it might not be the personal information of our prison staff or civil servants, it does certainly include information which is business critical and can at times be both sensitive as well as personal.

Security at Preview: Read More